For the team and the group · 03

Team & Group Coaching

When the issue is the dynamic, not the individual.

Two distinct formats for two distinct needs — the same systemic rigour.

Eleonora Pizzutti speaking at a corporate event
ACC International
Coaching Federation
Two distinct formats

Team Coaching
vs Group Coaching

The distinction isn't technical — it's substantial. Understanding which format fits is the first step to choosing the right one.

TC The client is the team

Team Coaching

Working on the collective dynamics of a real team that shares objectives, responsibilities and results. The focus is on the team-as-system: how it makes decisions, manages conflict, builds trust, communicates internally and externally.

Operational teams Top teams Teams in transition Post-merger
GC The client is the individual

Group Coaching

Working on individual growth within a small group. Participants share similar challenges, role, level or career stage — but don't necessarily belong to the same team. The group becomes a mirror and a mutual resource.

Peer-level managers HiPo programmes New managers Cohort learning

In short: in group coaching, people grow. In team coaching, the team-as-system evolves. The two formats often complement each other within a broader programme.

Signals not to ignore

When a team
needs support

01

Low mutual
trust

People work in parallel, not together. Information doesn't flow freely. Everyone protects their own piece without exposing themselves. The team exists on paper — not in practice.

02

Recurring
conflicts

The same tensions return cyclically. Difficult issues are avoided or trigger explosions. Constructive challenge doesn't exist as normal practice — it's either absent or destructive.

03

Generations that
can't align

Five generations in the same team, five different expectations around feedback, autonomy, career and the meaning of work. The manager applies their own rules to people operating from a completely different frame.

04

Shared goals
on paper only

Everyone knows the objectives but nobody feels ownership. Diffuse accountability that becomes nobody's accountability. Declared alignment, real misalignment.

05

Leadership change
or restructuring

New manager, merger, reorganisation. Moments when the rules of the game change and the team must redefine how it works together. The risk is that everyone solves it individually, in different directions.

06

Performance below
potential

Good individual skills, disappointing collective results. The issue isn't the individual: it's the system. Often invisible from the inside.

The process

How it works
in practice

Every intervention is designed for the specific context. This is the baseline structure — duration and formats adapt.

  • 01

    Context analysis

    Individual interviews with team members and the sponsor. The goal is to understand real dynamics before designing any intervention.

  • 02

    Objective definition

    With the team and HR: what needs to change, how we measure it, what confidentiality looks like. No work begins without this alignment.

  • 03

    Working sessions

    Structured workshops and sessions, in-person or remote. Activities designed to surface real dynamics and build more effective ways of relating — always starting from concrete situations the team has actually lived.

  • 04

    Follow-up and measurement

    Check-in sessions over time. Self-assessment and behavioural checklists to measure what changed in actual behaviours, not just perceptions.

Proprietary tool

The Two Lenses
Matrix©

A diagnostic tool designed to generate awareness before knowledge. Each manager positions themselves and their team members on a grid that crosses generational profile with individual profile.

When a Baby Boomer discovers that their preferences around feedback align with those typical of Gen Z, generalisations stop being labels and become mirrors.

Developed for the Leading Across Generations programme
01

Individual poll

Preferences on feedback, autonomy, communication, relationship with authority, sense of time.

02

Generational comparison

Individual results overlaid on typical generational profiles. Powerful insights without labels.

03

Personal matrix

Each manager positions themselves and each team member. An operational tool to take back to daily work.

Explore also

Other ways to
work together

Business Coaching 1:1 → Master Training → Real cases →

Want to find out if I can
be useful to you?

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